Delivery Information
At Brew Bros, we understand that waiting for your favourite teas can be the hardest part of the journey. That’s why we’re dedicated to making the delivery process as smooth, transparent, and affordable as possible, ensuring your teas arrive fresh and on time.
Delivery Fees
- Flat Rate: We offer a standard delivery fee of R100 across South Africa, making it simple and straightforward—no matter where you are.
- Free Delivery for Orders Over R1000: To show our appreciation, we’re pleased to offer free delivery on all orders totalling R1000 or more. Stock up on your favourite teas or try something new, and we’ll cover the shipping cost!
Dispatch and Delivery Times
We aim to process and dispatch orders within 1-2 working days to ensure you’re never kept waiting. Once dispatched, your teas should arrive within 2-4 working days, depending on your location.
Reliable Courier Service
Our delivery partners are trusted couriers known for their efficient and secure service, so you can have peace of mind knowing your order is in good hands from the moment it leaves our facility to when it reaches your door.
Order Tracking
As soon as your order is on its way, you’ll receive an email with a tracking number. This will allow you to monitor your delivery status in real-time, making it easy to plan for its arrival.
Special Instructions
If you have any specific delivery instructions—like leaving your parcel in a safe place—simply let us know at checkout, and we’ll do our best to accommodate.
We’re here to make every step of your tea experience seamless, so if you have questions or need assistance, please don’t hesitate to reach out to us at keith@brewbroscartel.com or chris@brewbroscartel.com. Our team is always ready to help