At Brew Bros, we respect your privacy and are committed to protecting your personal information. This Privacy Notice outlines how we collect, use, and protect any information you provide when you use our website.
1. Information We Collect
We collect personal information that you voluntarily provide when you:
- Create an account, place an order, or subscribe to our newsletter
- Contact us with queries or for customer support
This information may include your name, email address, phone number, delivery address, and payment details.
2. How We Use Your Information
Your information helps us provide and improve our services. Specifically, we use your data to:
- Process and fulfil your orders, including dispatch and delivery updates
- Send promotional emails with special offers or new product information (if you’ve opted in)
- Respond to customer support inquiries
3. How We Protect Your Data
We implement appropriate physical, technical, and organisational measures to safeguard your personal information against unauthorised access, loss, or misuse. Only authorised personnel have access to your data, and we continuously monitor our systems to prevent security breaches.
4. Sharing Your Information
We respect your privacy and will not sell or lease your information to third parties. We may, however, share necessary information with:
- Service Providers: Trusted couriers and payment processors who assist in delivering our services
- Legal Compliance: Authorities or regulators if required by law to protect our rights and comply with legal obligations
5. Your Rights
You have the right to:
- Access and request a copy of your personal data
- Correct or update any information you believe is inaccurate
- Withdraw your consent to receive marketing communications at any time
- Request the deletion of your personal information under certain conditions
To exercise any of these rights, please contact us at keith@brewbroscartel.com or chris@brewbroscartel.com.
6. Cookies
Our website uses cookies to enhance user experience and analyse web traffic. Cookies help us understand how visitors interact with our site, enabling us to improve our service. You can choose to accept or decline cookies through your browser settings.
7. Changes to This Privacy Notice
Brew Bros may update this Privacy Notice periodically. We will post any changes on this page, and significant changes will be communicated to you via email or on our website.
Contact Us
If you have any questions about this Privacy Notice or how we handle your data, please feel free to reach out to us at keith@brewbroscartel.com or chris@brewbroscartel.com.